Remote Customer Representative | Training Provided
Company: AO Globe Life
Location: 100% Remote – United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
Experience Level: Entry-Level Candidates Welcome
Build a Career with Flexibility, Purpose & Growth
Are you looking for a
work-from-home career
where you can help people, build professional skills, and create long-term earning and advancement opportunities?
AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as
Remote Representatives . In this role, you'll meet with clients through scheduled Zoom and phone appointments, explain available life, accident, and supplemental health insurance benefits, assist with enrollment, and provide ongoing client support.
We proudly serve working families, including veterans, labor union members, credit union members, association members, and their families.
Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, military service, administration, financial services, or sales, we provide the
training, mentorship, licensing guidance, and ongoing support
to help you develop professionally.
No prior insurance experience is required.
Opportunity Highlights
100% Remote – Work From Home
Qualified Client Opportunities Provided
No Lead Purchasing Required
Weekly Performance-Based Compensation
Performance Bonuses & Renewal Income Opportunities
Comprehensive Training & Mentorship
Flexible Scheduling
Leadership Development & Career Advancement
About AO Globe Life
For more than 70 years, our organization has helped provide supplemental insurance benefits to working families throughout North America.
Our representatives focus on educating clients, understanding their individual needs, and helping families make informed decisions about financial protection.
Our culture emphasizes
integrity, exceptional service, accountability, mentorship, continuous development, and performance-based advancement .
Our Mission
Protect Every Child. Serve All Working People.
What You'll Do
As a
Remote Insurance Representative , you'll combine customer service, relationship building, benefits education, and consultative sales while working in a fully virtual environment.
Client Service & Consultations
Meet with clients through scheduled Zoom and phone appointments
Connect with individuals and families seeking information about available benefits
Learn about each client's needs, priorities, and financial protection goals
Explain life, accident, and supplemental health insurance options clearly
Answer questions regarding coverage, benefits, and policy features
Provide needs-based recommendations
Guide clients through applications and enrollment
Assist with required documentation
Ongoing Client Support
Build long-term relationships through professionalism and exceptional service
Conduct policy reviews when appropriate
Assist clients with beneficiary updates and service requests
Maintain timely follow-up communication
Keep accurate digital client records
Deliver professional service before, during, and after enrollment
Follow applicable company procedures and regulatory requirements
Professional Development
Participate in virtual onboarding and training
Attend weekly coaching and development sessions
Receive mentorship from experienced leaders
Strengthen communication, presentation, and relationship-management skills
Develop insurance product and industry knowledge
Participate in leadership development opportunities
Why Join AO Globe Life?
100% Remote Work
Build your career from home while remaining connected to a collaborative virtual organization.
Work remotely within the United States
No daily commute
Virtual client appointments
Digital business and communication tools
Remote coaching, mentorship, and team support
Qualified Client Opportunities
Representatives have access to client opportunities that can include individuals who have requested information regarding available benefits.
This allows you to focus on:
Client consultations
Benefits education
Relationship building
Needs-based recommendations
Enrollment assistance
Long-term customer service
No purchasing leads is required.
Weekly Performance-Based Compensation
This is an
insurance sales opportunity with performance-based compensation rather than a traditional hourly wage or salary .
Earning opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives
Performance recognition
There is no predetermined earnings ceiling; however, income is directly related to individual activity, production, and results.
Individual earnings vary. No specific income level is guaranteed.
Training, Mentorship & Licensing Support
No Insurance Experience Required
We welcome candidates from a variety of professional backgrounds.
Training and development may include:
Structured virtual onboarding
Product and benefits education
Client needs assessment
Customer service development
Consultative sales training
Virtual presentation skills
Enrollment systems and procedures
Relationship management
Weekly coaching
One-on-one mentorship
Leadership development
Candidates who are not currently licensed will receive
guidance through the applicable state Life & Health Insurance licensing process .
Career Advancement
AO Globe Life provides opportunities for representatives who demonstrate strong performance, professionalism, consistency, and leadership potential to continue developing their careers.
Potential advancement opportunities may include:
Training and mentorship
Team development
Leadership
Management
Advanced professional development
Senior leadership pathways
Advancement is based on
performance, initiative, results, and demonstrated leadership—not simply tenure .
Benefits & Professional Support
Qualifying representatives may have access to:
Health insurance reimbursement program
Company-supported life insurance
Renewal and residual income opportunities
OPEIU Local 277 representation, where applicable
Leadership development programs
Professional conferences and events
Virtual business technology and resources
Program eligibility and qualification requirements may apply.
Recognition & Incentives
Outstanding performance may qualify representatives for:
Company-sponsored incentive travel
Leadership conferences
Performance bonuses
Recognition programs and awards
Professional development experiences
Additional advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
Excellent verbal and written communication skills
Strong customer service and relationship-building abilities
Positive, professional attitude
Self-motivation and accountability
Strong organization and time-management skills
Confidence communicating with clients through Zoom and phone
Ability to explain information clearly and professionally
Basic computer proficiency
Comfort learning virtual systems and CRM technology
Coachability and willingness to learn
Professionalism, reliability, and integrity
Goal-oriented mindset and strong work ethic
Experience That Transfers Well
Experience in any of the following areas is beneficial but
not required :
Customer Service
Client Services
Sales
Insurance
Financial Services
Banking
Healthcare
Retail
Hospitality
Education
Military
Administrative Support
Call Center Operations
Account Management
Business Development
We value
communication skills, professionalism, work ethic, integrity, and coachability
as much as previous industry experience.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop with webcam and microphone capability
Maintain reliable high-speed internet
Maintain a quiet, professional workspace
Be comfortable conducting virtual client appointments
Be willing to complete required training
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is available for candidates who are not currently licensed.
Interview Process
Qualified candidates will complete a
brief career overview
covering the position, client responsibilities, performance-based compensation, licensing requirements, training, and career opportunities.
Candidates interested in continuing will then have the opportunity to schedule a
live Zoom interview with our hiring team .
The interview process is conducted virtually for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a
remote insurance, customer service, and sales career
where you can help families, build meaningful relationships, develop professionally, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Insurance Representative opportunity with AO Globe Life.
Work From Home. Help Families. Build Relationships. Grow Your Future.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.